Twilio
CPaaS company headquarted in San Francisco, CA.
Talent Research Partner
March 2024 - present
Senior Talent Researcher
July 2021 - March 2024
∙ Provided mentorship to newer team members and played a vital role in ramping them up.
∙ Created a framework for weekly updates that Talent Researchers use globally to keep hiring manager and talent partners updated on their contributions and req status.
∙ Led HackerRank cNPS project that was dedicated to increasing our average candidate survey scores across global R&D talent acquisition. Included implementation of beta products and presentation of updates to the entire R&D TA team during All Hands (~100 attendees).
∙ During hiring slowdown, pulled together databases that held projects worked on across global talent acquisition to help boost morale and increase collaboration across a huge team (~300 people).
∙ Met or exceeded hiring goals with almost half of those hires being Staff+ level. Additionally contributed to sourcing efforts of 4 other hires (assists) across the team.
Cardlytics
FinTech company based in Atlanta, GA.
Technical Recruiter
May 2020 - July 2021
∙ Go-to for HR comms strategy and content (offer letters, trainings, orientation, anniversary gifts, etc).
∙ Brought concept of structured interviewing into the company. Stood up, trained, and launched.
∙ Worked cross functionally to build out skills and competencies for engineering & product recruiting from scratch, then built efficient processes around that to ensure smooth intake and execution.
∙ Implemented Gem within the first few months of employment.
∙ Assisted in the creation of Slackbot that notifies the channel of a new role that has opened.
∙ Maintained an 86% offer acceptance rate across technical roles.
FullStory
Customer experience software headquarted in Atlanta, GA.
Technical Recruiter
March 2019 - April 2020
∙ Played a vital role in staffing the Engineering team during the largest hiring cycles in company history, outpacing headcount goals through Q1, leading up to hiring freeze due to COVID-19.
∙ Specialized in full-cycle recruiting for roles in Engineering, Operations, Security, Support, and recognized for fully staffing the Solutions Engineering team, hiring 4 extremely hard-to-fill roles.
∙ Launched the first Conferences and Events strategy for FullStory by planning a full conference schedule (DevOps Days, GoChicago, GopherCon, Grace Hopper, Activate) and carefully mapping to events budgets for all travel, attendance, and company swag for successful branding.
∙ Recognized by the Director of Recruiting for leading scale projects, mentoring other Sourcers and Coordinators on the team to build out interview training and questions banks for Engineering.
Pindrop
Voice security software based in Atlanta, GA.
Talent Acquisition
February 2016 - March 2019
∙ Successfully sourced, screened, and hired candidates by instituting hiring experiments, solving operational problems, and acting as a liaison between candidates and hiring teams.
∙ Identified elite talent at all levels of seniority (Junior, Senior, Management) and successfully placed candidates across multiple teams including Engineering, Research, Sales and Legal.
∙ Researched, designed, and implemented new interview frameworks for hiring at scale inclusive of building new interview processes, implementing interviewer training, and tailoring job descriptions.
∙ Recognized by HR leadership for leading research into company culture initiatives and asked to present insights to the entire organization during a company-wide All Hands meeting.
∙ Promoted from Talent Coordinator to University Relations as the first University Recruiter for Pindrop, successfully launching the first campus recruiting program for the company.
University Relations Recruiter (September 2016 - March 2018)
Talent Coordinator (February 2016 - September2016)